PRIVACY POLICY
Effective Date: 1st January 2026
Website: http://www.mitzie.co.uk
Email: hello@mitzie.co.uk
INTRODUCTION
Mitzie (“we”, “our”, “us”) is a design studio specialising in custom wedding invitations and branding.
We are committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy Policy explains how we collect, use, and protect your information when you visit http://www.mitzie.co.uk or contact us about our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
WHO WE ARE
Mitzie is the data controller responsible for your personal data collected through this website.
If you have any questions about this policy or your data, please contact:
The Information We Collect
Because we do not sell products directly through our website, we collect only limited personal information.
a) Information You Provide Via Our Contact Form
When you submit an enquiry, we may collect:
- Your name
- Your email address
- Your phone number (if provided)
- Event details (such as wedding date, venue, or project requirements)
- Any other information you choose to share in your message
b) Automatically Collected Information
When you browse our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our website
- Cookie data
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Provide quotes or proposals
- Communicate with you about your project
- Deliver our design services
- Maintain our business records
- Improve our website
We do not sell or rent your personal data to third parties.
Lawful Basis for Processing
Under UK GDPR, we process your data based on:
Consent – If you opt in to receive marketing communications (if applicable)
Legitimate Interest – To respond to enquiries and run our business effectively
Contract – Where you engage us for design services
Legal Obligation – For accounting and tax requirements
Sharing Your Information
We only share your data where necessary, including with:
- Website hosting providers
- Email service providers
- Professional advisers (such as accountants)
All service providers are required to protect your personal data.
We do not transfer your data outside the UK unless adequate safeguards are in place.
Data Retention
Enquiry data is retained for as long as necessary to respond and maintain business records.
Client project information is retained for legal, tax, and portfolio purposes.
You may request deletion of your personal data at any time, subject to legal retention requirements.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent (where processing is based on consent)
To exercise your rights, please email hello@mitzie.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Cookies
Our website may use cookies to:
- Analyse website traffic
- Ensure the website functions properly
- Improve user experience
You can manage cookie preferences through your browser settings.
If we use analytics tools (such as Google Analytics), these may collect anonymised usage data.
Data security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure.
However, no method of transmission over the internet is completely secure.
Third-Party Links
Our website may contain links to third-party websites (such as social media platforms or inspiration boards). We are not responsible for their privacy policies or practices.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a revised effective date.
Contact
Mitzie
Email: hello@mitzie.co.uk
Website: http://www.mitzie.co.uk